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Aviation minister directs airlines to inform passengers on flight delays

PTI

Civil Aviation Minister K Rammohan Naidu on Wednesday held a review meeting with various stakeholders on fog preparedness and asked airlines to proactively inform passengers about flight delays as well as ensure check-in counters are fully staffed to help minimise travel disruptions.

Also, passengers will be allowed to exit from an aircraft through an airport departure gate in case there is a long delay in operating the flight after boarding, as per norms issued earlier this year. "The preparations for managing visibility-related challenges this winter are moving in the right direction with good progress made in resolving the bottlenecks," the civil aviation ministry said in a release.

"The flight has to be cancelled if the delay is exceeding three hours," the release added.

On Monday, bad weather conditions in the national capital resulted in at least 15 flight diversions and a delay of more than 100 flights as visibility conditions were very poor.